Recent Posts

Tornadoes in Wisconsin: What You Need to Know

6/17/2021 (Permalink)

Tornado Over Field Do you have an emergency plan for severe storms?

Tornadoes are known to cause widespread damage throughout the United States.  Wisconsin's peak tornado season runs from April through September with an average of 20 tornadoes per year. The majority of those tornadoes strike in the month of June. 

But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast, but have been known to move in any direction.

  • Tornadoes are most likely to occur between 3pm and 9pm, but can occur at any time.

  • Dr. T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.

  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).

  • A tornado normally appears transparent until it picks dust and mud from the ground.

  • The USA averages around 1,200 tornadoes every year, more than any other country.

  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

  • Dark, green tinted sky

  • Large hail

  • Low-lying rotating cloud

  • Loud roar similar to a freight train

We encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.  

For more information on tornadoes and thunderstorms and how to keep safe during these events, the Wisconsin Department of Health Services has provided a helpful guide that you can find here

SERVPRO of Eau Claire Referral Program

6/11/2021 (Permalink)

Green SERVPRO van with quote "Here in Your Community and Here to Help" Partner with us to help our community in restoring homes damaged by fire, water and mold

Are you a plumber? HVAC technician? Exterminator? Contact us to find out more about SERVPRO of Eau Claire's referral bonus program.

We offer referral bonuses simply for referring a potential customer to us. We enjoy working with other local businesses and will take excellent care of your customer.   

See what our past customers have to say about us hereCustomer Testimonials 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Eau Claire.

For more information on our referral program, or to refer a customer, contact us today at 715-834-3473.

How to Prevent Mold in Your Home

6/7/2021 (Permalink)

Window with staining and possible mold If you think you might have a mold problem, call SERVPRO of Eau Claire today at (715) 834-3473.

SERVPRO of Eau Claire professionals handle water damages every day and know that prompt action is required to prevent mold growth.  Mold is more likely to spread when the environment has been subject to moisture for a long period of time.  

If your property has seen a recent water damage, it is vital to remove excess water and dry structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for: 

  • The presence of visible mold.
  • Strong musty odor which may indicate mold is present.
  • Any evidence of past moisture problems that have caused undetected mold growth.
  • Excessive humidity. 

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the property for mold growth and water damage problems.  

If you think you might have a mold problem, call SERVPRO of Eau Claire today at (715) 834-3473.  

Toilet Leaks: Small Leaks = Big Problems

6/7/2021 (Permalink)

Toilet with water on tile floor Even small toilet leaks can cause major damage to your home

It is not uncommon for toilets to malfunction and leak or have a wax ring fail and cause water damage, but it makes it no less frustrating when it happens to you, in your home. 

A leak from a toilet may seem like a little issue;  but even a small amount of water can call a big mess. Many people may see just the water on the floor around the base of the toilet and think that just mopping up the mess will take care of the problem, but damage can be much more excessive than is visible.

SERVPRO of Eau Claire recently responded to water loss in an upstairs apartment that was the result of the toilet overflowing.  The water saturated the floors all the way through the ceiling below, causing thousands of dollars in damage.  Unfortunately for this property owner, the building was outfitted with lead paint and asbestos, both of which required professional remediation and abatement.  While the building is now safe for the residents, all this started with some water from a toilet.

SERVPRO of Eau Claire has been helping with water damages from toilet leaks and pipe breaks for many years and our trained and experienced crews of technicians are ready 24/7, 365 to respond and help you when water damage strikes.  We are always Here to Help(TM).

Call us today at (715) 834-3473

Large Loss Specialists, Available 24/7

6/7/2021 (Permalink)

Map of United States with SERVPRO van We are here to help, all over the US, for all kinds of damage.

SERVPRO of Eau Claire is available 24 hours a day, 7 days a week, 365 days a year for immediate help with your large loss disaster.

We Answer the Phone Ready to Help
Call Today - (715) 834-3473

A large loss disaster can happen in the Eau Claire - Chippewa Valley region to both residential and commercial properties at any given moment.  Large Loss can be a result of a flood, water, soot and smoke damage from a fire, a busted sewer pipe, or even storm damage from a natural disaster.  

SERVPRO of Eau Claire has the expertise and experience with large loss projects to restore your home or commercial property back to its original condition.

Our Team is Available 24/7/365! 

Carbon Monoxide - The Silent Killer

6/7/2021 (Permalink)

Carbon monoxide danger sign Carbon monoxide is invisible and odorless and can kill in minutes - know the warning signs to keep your family safe

You can't see or smell carbon monoxide, but, at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels (like gasoline, wood, coal, natural gas, and propane) burn incompletely.

According to the Center of Disease Control and Prevention (CDC) each year, more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration:

  • Have fuel burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home or business.

For more information on carbon monoxide and safety, click here to check out the US Fire Administration / FEMA website.  

Compassionate, Professional Trauma Scene Cleanup Services Available In Eau Claire

6/7/2021 (Permalink)

Person in biohazard suit and mask, cleaning a floor Biohazard and trauma cleanup must be done in accordance with health and safety guidelines

When most people think of trauma scene cleanup services, they think homicides or suicides, thanks to popular CSI television dramas. While these incidents do require this specialized cleaning service, both industrial accidents, and circumstances involving animal biohazards also fall into this category.

Trauma scene clean up in the Eau Claire - Chippewa Valley area often involve incidents where the risk of spreading diseases or infections are real. These specialists follow state and federal guidelines, as well as OSHA, CDC, EPA, and FDA regulations to disinfect potential biohazards.
Contacting an expertly trained trauma scene cleanup company, like SERVPRO of Eau Claire, gives you the opportunity to avoid unnecessary risks and clean entire areas properly to prevent exposure. Whether because of loss of life, unattended or accidental death occurs on your property, or if you have potentially active airborne pathogens professional cleaning services are best to use.
Any incident involving bodily fluids or other tissues could lead to the spread of infectious diseases. Many viral and microbial pathogens require disinfection to eliminate risks. HIV, Hepatitis B, Hepatitis C, and many other viruses can exist for extended periods if handled incorrectly.
SERVPRO uses the proper testing equipment to identify the presence of biological contaminants  on your property both before and after services are rendered to ensure removal of all existing hazards. Our technicians also receive IICRC trauma scene remediation training to assist in acquiring the necessary skills and knowledge to evaluate, clean, and decontaminate sites properly.
SERVPRO technicians focus on health and safety procedures, while also following best practice recommendations for handling equipment, supplies, and materials that require decontamination. All members of our team consider how each situation affects surviving family members, any occupants, or workers involved throughout the process and act with the proper amount of respect and empathy.
We are committed to providing you with professional trauma scene cleanup services that help families recover from these stress-filled events. Obtain access to compassionate, discreet, expertly trained personnel thoroughly prepared to handle even the toughest situations.

SERVPRO of Eau Claire works hard to eliminate bloodborne pathogens, harmful chemicals, and other dangers found on your property. Call today for additional information. (715) 834-3473. 

Water Damage: What to Do Until Help Arrives

5/31/2021 (Permalink)

Green SERVPRO van in front of blue house Available 24/7 for water emergencies

At SERVPRO of Springfield / Greene County we are available 24/7/365 days a year for your water damaged home or business.  When it comes to water damage quick action is crucial and a delay, even a small one can cause more serious damage to your property. 

We understand that during this stressful time you need someone to walk you through this process.  SERVPRO of Springfield/Greene County has the specific water damage training to walk you through the difficult and often times confusing moments following a disaster in your home or business.  If you need emergency services, we recommend calling our team immediately to get this process under way.  You can reach us 24/7 at (715) 834-3473.

Here are a few tips of what you can do before help arrives.

  • Ask yourself, is it safe to stay in this home or property?
  • If it is safe to stay remove any slip and fall hazards.
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floor; wet materials may be heavy, be careful!

When you call, our SERVPRO Representative will ask you some quick questions. These questions will help us know what equipment and tools to bring with us to ensure maximum and effective drying.

Here is an example of what they will ask:

  • Name & Contact Information
  • Street Address of the affected home or business
  • Insurance Information if applicable
  • Cause of water damage
  • Approximate time water damage occurred
  • Number of rooms affected, approximate square footage
  • Type of flooring
  • If electricity is available

Once our SERVPRO Priority Responder is on-site. they will walk you through the entire process of restoring your property while our highly trained technicians get to work quickly working on mitigating damage and restoring your home or business.

Fire Safety in the Office

5/20/2021 (Permalink)

SERVPRO company logo with flames Fire safety is our top priority

A fire is one of the most terrifying and devastating risks in the workplace which can compromise the safety of the workers as well as the public. If not killed immediately, it can cause serious injuries or even casualties and damages to the property. Hence, fire safety is really important in the workplace and should be a priority.

Everyone in the workplace should be aware of fire risks and be familiar with the necessary fire safety information and ways on how to prevent fires.  If you own or manage a business where others work, fire prevention measures are of the utmost importance. For everyone’s safety in the workplace, here are some fire safety tips you can follow.


What is fire safety? Apparently, this is a set of fire safety rules that aim to reduce the damage caused by fire. If you know how to prevent fire, the damages in the workplace and injuries can also be reduced. You should also know the common causes of fire and other important fire safety information.


Most fires are caused by electrical problems such as damaged wiring, faulty equipment, and overloaded plug sockets. Faulty appliances may also cause a fire in the workplace so you should always check if your office equipment and appliances are working properly. Fixing electrical problems immediately should be a part of your workplace fire safety plan.


Overheating can also be a cause of a fire. If you have heaters at the office, never leave them unattended or place them close to flammable objects as they can spark a fire. This is why everyone should know the importance of workplace fire safety.


Some offices have their own kitchen so the workers can cook their own meals.  Nonetheless, unattended and unsafe use of cooking appliances can cause a fire. To prevent this, the employer should provide safety in workplace tips. Most workplace messages should be organized so everyone can follow them easily and consistently.


If there’s a fire in your workplace, it can be really terrifying. A lot of people tend to panic when there’s a fire, especially if they don’t know what to do. This is why everyone should know effective ways to prevent fire. During the fire, workers should follow all safety procedures in the workplace. Panicking should not be an option; instead, follow this fire safety precaution.


If you’re the one who discovered the fire, you should alert everyone in the workplace and activate the fire alarm. If it doesn’t work, raise the alarm until everyone becomes aware of the fire. Some workers won’t know how to prevent fires so you should call the fire safe center right away. The key to effective fire hazard prevention is taking action and asking for it immediately. Nonetheless, you can use a fire extinguisher but don’t forget to adhere to the fire extinguisher regulations in the workplace.


Once the fire alarm is on, Get out of the building immediately. Stay calm until you find your way to the fire exit. When you’re outside the building, let your immediate supervisors know that you are safe.


There should be an assembly point that you all agreed upon. That is where you should head to meet your co-workers and check if they are all safe. Wait until the firefighters come and get rid of the fire completely.


When your workplace is crowded or if you don’t keep your calm during a fire, there’s a chance of getting trapped inside the building. Also, there may be obstructions that won’t allow you to get out of the building. If you’re stuck in a room, you should find a way to prevent the smoke from coming inside. You may ask if there’s a window and keep calm while waiting for. If you are nervous, you will find it hard to think clearly so you should find ways on how to keep yourself relaxed. Breathe slowly to reduce your heart rate; this can you think more clearly while waiting for the firefighters.

While you’re trapped inside, think about the office fire safety tips and try to follow them. Fire and safety don’t always go hand-in-hand but if you can do any fire safety measure, you can save yourself from any possible danger.

What Our Core Values Mean to You

5/11/2021 (Permalink)

Green SERVPRO semi-trailer and fans We strive to be the best for you

It’s a term that’s been bandied about, but what exactly are “core values”?

Core values are the cornerstone beliefs of a person or organization. They represent a company’s heart. These guiding principles dictate behavior and can help people understand the difference between right and wrong. Core values also help companies to assess whether they’re on the right path, meeting their customers needs, and fulfilling their goals.

Here at SERVPRO of Eau Claire, we pride ourselves on living up to our core values as a locally owned company and as a team. We believe in the following 6 key values that characterize our company and help us to stand out in the community:

1. Growth – Size matters, but only if it is accomplished through knowledge, excellence, innovation and continuous improvement every day - at every level.

2. Integrity - Do what’s right and fair. Our relationships with customers, suppliers and each other are based upon honesty, trust, and mutual respect. We do what we say we will do and treat all with respect.

3. Be the Best - Persistently strive for excellence in all we do. We adapt the newest technology and use the highest quality products, thus adding value to the services we offer our customers. As a team, we work together to meet the needs of our customers and to help the company be successful.

4. Leadership - Provide strong, supportive management teams who embrace and drive change. By example promote honestly, integrity, enthusiasm, creativity, teamwork, excellence and empowerment of individuals.

5. Customer Service - Achieve total customer satisfaction by meeting every requirement of every customer. This is more than satisfaction with our products and service. It also includes communication, billing, marketing, product availability and countless other interactions with customers.

6. Teamwork - Be reliable, honest, supportive of each other's efforts, enthusiastic and positive. Value ideas over hierarchy. Communicate openly and face challenges optimistically to achieve our common goal of being the best. Be accountable, deliver on promises and strive to exceed expectations.

We recognize that our customers are the reason for our success and we’re committed to listen and respond positively to their needs. In fact, all our decisions are based on what’s best for our customer.

By adhering to the above values, SERVPRO of Eau Claire strives to create a company that is not only a great one to work for, but also one that will tirelessly work for you.