Recent Posts

Time for Spring Cleaning - HVAC Duct Cleaning

4/5/2021 (Permalink)

Split image of a dirty air duct and a cleaned duct What is lurking in your air ducts?

Spring has finally arrived in the Chippewa Valley and traditionally, this is the time when homeowners begin to make a list of spring cleaning chores to prepare for warmer weather ahead. This year, SERVPRO of Eau Claire recommends that you add heating, ventilation, and air conditioning (HVAC) duct maintenance on your to-do list, including a basic duct cleaning.

"At the very least, performing some simple maintenance on the ducts in your home will help your HVAC system work at maximum efficiency," said Sue Steen, former SERVPRO Industries, Inc. chief executive officer. "In some cases, it may highlight a problem you need to address."

Steen offers the following guidelines based on Environmental Protection Agency (EPA) recommendations for routine maintenance of the HVAC system in your home:

  1. Maintain filters.
    Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.
  2. Minimize dust.
    Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.
  3. Clean cooling coils and drain pans.
    Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

For some homeowners, this routine maintenance may uncover evidence of a larger problem, like mold growth, rodent or insect infestation, or ducts so clogged with dust and debris that particles are being released into the home through air supply registers. 

"Restoration and remediation specialists like the technicians at SERVPRO can help you determine how serious the problem is," says Steen. "In many cases, routine maintenance is all that is required. But if the problem could pose a health threat to people living in the house, you need to call in the professionals. SERVPRO technicians are trained to use specialized cleaning and disposal techniques to remove any contaminants from your ducts safely and completely, without releasing them into your home."

Call SERVPRO of Eau Claire at (715) 834-3473 to schedule your duct cleaning today!  

Eau Claire Area 24 Hour Emergency Water Damage Service

2/16/2021 (Permalink)

Male employee extracting water from a flooded room SERVPRO of Eau Claire provides 24 hour fire and water damage restoration services in the Chippewa Valley

SERVPRO of Eau Claire is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 715-834-3473

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are an IICRC Certified Firm, which ensures that your home or business is in the best hands.  Our team is certified in:

  • Applied Structural Drying
  • Water Damage Restoration
  • Fire Restoration Service
  • Applied Microbial Restoration
  • Lead-Based Paint Activities & Renovation
  • Commercial Mold Inspector
  • General Contractor (Wisconsin)

As a locally owned and operated business, we are also proud members of the Chippewa Falls Area Chamber of Commerce and the Eau Claire Chamber of Commerce and partner annually with Big Brothers & Big Sisters for a charity golf event.

We are proud to call Eau Claire home and serve our community, one home and business at a time!

Meet Our Crew

Signs of Mold? Follow These Mold Safety Tips If You Suspect Mold

1/18/2021 (Permalink)

Water damaged ceiling with dark staining Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Eau Claire for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Eau Claire specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (715) 834-3473 or Email Us at office@SERVPROeauclaire.com!

Caring For Those Left Behind - Trauma & Crime Scene Cleanup

1/18/2021 (Permalink)

Effective Practices to Restore Chippewa Valley Properties After Traumas

When tragedy strikes in a home or business, those left behind are often at a loss for where to begin restoring the affected areas.   

SERVPRO of Eau Claire handles these situations with the empathy and sensitivity customers need when faced with devastating losses like death, crime scene and trauma.  It can be hard for these spaces ever to feel normal again. However, with our premier equipment and practices, our professionals can help Eau Claire and Chippewa Valley homes and businesses to regain their identity after an emergency.  

We are here to help.

Our trained technicians will help restore your home or business to a preloss condition: 

• Thoroughly cleaning surfaces, carpets, furniture, and other affected areas
• Removing any lingering odors
• Disinfecting the space to neutralize potentially harmful pathogens
• Controlled demolition to replace damaged structural elements
• Clearing surfaces and contents of residues and debris left behind after criminal investigations

What You Can Expect When Our SERVPRO Team Arrives

There are few things more important to a homeowner after experiencing a trauma than getting their property back to normal again.

Healing and moving on after this loss requires empathetic restoration technicians capable of recognizing the most efficient pathways to recovery, starting with the restoration process.  We take great care to ensure that not only with the affected areas be returned to their previous state, but also to meet the needs and requests of our customer. 

Need Trauma or Crime Scene Cleanup? Call Today – (715) 834-3473

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, suicide, trauma, crime or death. Our trained professionals clean, disinfect and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Celebrate Safely this Holiday Season

11/10/2020 (Permalink)

Celebrate Safely this Holiday Season

In a year when large holiday gatherings may not be possible, a focus on family decorating traditions and more intimate celebrations may take on extra significance. It’s as important to keep safety top of mind with a small family gathering as it is with a large holiday party.  We all enjoy bringing the glow of the holiday season to our homes with Christmas trees or menorahs and candlelight, but these statistics from the U.S. Fire Administration show how easy it is for home decorating to turn into a home disaster.

• The top three days for home candle fires are Christmas Day, New Year’s Day and New Year’s Eve.

• More than half of the home decoration fires in December are started by candles.

• A heat source too close to the Christmas tree causes one in every four winter fires.

• On average, one of every 52 reported home Christmas tree fires resulted in death. In addition to exercising caution with candles and heat sources, it is important to follow manufacturers’ guidelines for holiday lighting.

According to the National Fire Protection Association, electrical distribution or lighting equipment was involved in 44% of home Christmas tree fires. Though Christmas tree fires may not be common, they can be devastating to more than the house itself. They can destroy irreplaceable photos, mementos, and family heirlooms and even cost lives.

To help keep your holidays bright and your home and family safe, use common sense with candles and tree placement, and follow these important home decorating guidelines:

• Only use decorations that are flame-retardant or not flammable.

• Check holiday lights each year for frayed wires or excessive wear.

• Don’t link more than three strands of holiday lights.

In a year when so many of the things we take for granted have changed, we know people will still come together – in person or virtually – to celebrate family and holiday traditions. ‘Stay safe’ has become a common expression in the context of public health, but this holiday season, we urge all area home and business owners to think about ‘staying safe’ in their homes as they prepare for and enjoy the holiday season.

SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPROeauclaire.com. For more information on SERVPRO of Eau Claire, please contact us at (715) 834-3473 or email office@SERVPROeauclaire.com.

Water in Your Basement? Don't Panic - Call SERVPRO!

10/13/2020 (Permalink)

Have Questions about Basement Flooding?

Call Us Today - (715) 834-3473

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eau Claire and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help! (715) 834-3473

COVID-19 - We Are Here to Help

8/25/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eau Claire at (715) 834-3473

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Fire in Chippewa Falls, WI

4/8/2020 (Permalink)

Fire in Chippewa Falls, WI Fire damage to home in Chippewa Falls, WI after car started on fire in the garage.

We were called to a fire in Chippewa Falls where the cause was very rare. Their car had blown up in the garage shortly after they had gotten home from work. No, cars do not blow up in real life like they do in movies. No one was hurt in this fire, thank goodness but there is extensive damage done to the house. While we don't know what exactly caused the car to start on fire, here are some things we do know regarding vehicle fires. 

What are engine fires caused from?

According to Statista, there were 181,500 vehicle fires reported in 2018. While it is hard to find the cause of a vehicle fire, the most common causes are issues with the vehicle's electrical wiring system, fuel system, or even cigarettes left in the car. Get the systems checked at every service appointment to be sure everything is working correctly.

What are some warning signs?

  • Fuses that blow repeatedly
  • Oil or other fluid leaks under the vehicle (noticed after car has been parked)
  • Cracked or loose wiring, or wiring with exposed metal
  • Very loud sounds from the exhaust system
  • Rapid changes in fuel level, oil levels, or engine temperature
  • Broken or loose hoses

Call us @ 715-834-3473

If you see or smell smoke coming from your car pull over, get everyone at least 100 feet away from the vehicle, and call 911. Call your insurance agent to see what kind of coverage you have. 

If you have a fire in your home, no matter the cause, SERVPRO of Eau Claire is ready, 24/7, 365 days a year. 

Water Damage to a Home in Whitehall, WI

4/1/2020 (Permalink)

Water leak in basement in Whitehall, WI Fill line for toilet leaked into basement in Whitehall, WI while homeowner was gone.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (715) 834-3473

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Eau Claire and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (715) 834-3473

We Are Cleaning Experts

3/17/2020 (Permalink)

Here to help We can help! We're just one call away!

SERVPRO of Eau Claire is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eau Claire 715-834-3473