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Fire & Water - Cleanup & Restoration

Archived Blog Posts

3rd Annual SERVPRO Golf Outing

7/27/2018 (Permalink)

Join SERVPRO of Eau Claire for our 3rd annual SERVPRO Golf Outing, Friday August 17th, at Wissota Golf in Chippewa Falls, WI. Activities and networking starts at 11 am, shotgun start for the scramble at noon. All money raised will go directly to Big Brothers Big Sisters of Northwestern Wisconsin.

The golf outing will feature a Hole-In-One contest for $100,000 AND courtesy of Chilson Motors a Hole-In-One contest for a brand new vehicle! Many more prizes, raffles, and auction items will be available for your chance to win! To sponsor and or register, please call Big Brothers Big Sisters of Northwestern Wisconsin at 715-835-0161 and Teri-Gene Conlin, or call SERVPRO of Eau Claire at 715-834-3473 and they will be more than happy to assist you!

SERVPRO of Eau Claire would like to take a moment to thank some of the great sponsors of this event:

State Farm Insurance

Chilson Motors

Spectrum Insurance

Castle Insurance, Employers Benefit Group, Nurturing Nature Massage Plus LLC, Primerica, Toppers Pizza, Charter Bank, Chippewa Valley Financial, Toycen Motors, The District Pub & Grill, Signarama.

   We hope to see you at the SERVPRO 3rd Annual Golf Outing! Remember it is Friday, August 17th, at Wissota Golf in Chippewa Falls, WI. Start time for the great event is 11 am with a noon shotgun start for the golfing. 

Clean Homes Will Sell Faster!

7/9/2018 (Permalink)

Ever walk into a home for sale and the first thing you notice is an odor? That odor makes it very hard to concentrate on the home and the features you may like and want. Chances are, you may pass on a great home because your first impression is an offensive odor. Sadly, this happens more often than you think. In today's housing market, it is important to present the best house showing possible. Houses are flying off the market within 24 to 48 hours of being listed.

Get it clean and you will get it sold! Dirty ducts can circulate odors and contaminates like mold and irritating dust throughout a home. SERVPRO of Eau Claire Professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. Cleaning your ductwork can reduce allergens and pet dander, eliminate offensive odors, and improve operating conditions and efficiency.

You can use SERVPRO of Eau Claire as an informed resource. Our trained and certified professionals can inspect a home or commercial building for damage and whether moisture has penetrated materials or is allowing mold growth.

If you have questions or would like to schedule an inspection of your property, please call us at 715-834-3473 or visit our website at www.SERVPROeauclaire.com

Taking Precautions

7/2/2018 (Permalink)

SERVPRO of Eau Claire Professionals handle water damages every day and know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, there are some signs to be looking for:

  • The presence of mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality or Environmental Professional to inspect the building for mold growth and water damage problems.

If you discover any of these issues, call SERVPRO of Eau Claire. 715-834-3473 or visit our website at www.SERVPROeauclaire.comOur trained and certified Professionals will do an inspection and assessment of damage. Containment will be done to keep any mold from spreading. Air filtration will be used to capture microscopic mold spores. The mold will be removed from infested materials. SERVPRO of Eau Claire Professionals will clean the contents and belongings. Finally, depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs like replacing drywall, painting or installing new carpet; or it may require major repairs such as the reconstruction of various areas or rooms in a home or business.

No matter the size or damages rest assured that SERVPRO of Eau Claire will make it "Like it never even happened."

Why SERVPRO of Eau Claire?

6/26/2018 (Permalink)

There are a lot of restoration, and remediation companies to choose from in the Chippewa Valley, so why should you or your business choose SERVPRO of Eau Claire? Great question!

First: "Faster to any size disaster" isn't just a catch phrase, it's true. SERVPRO of Eau Claire average response time to the first emergency call or an agent or insurance adjusters call is less than 20 minutes. This means even at 2 a.m. or on a Holiday! SERVPRO of Eau Claire is available and ready to roll 24 hours a day, 7 days a week! Within 2 hours from first contact, a highly trained SERVPRO Professional is on scene. When it comes to restoring your property and saving your precious memories, time and quick response are everything!

Second: There is no Disaster too big or too small for us to handle! Seriously! No matter if it is just a backed up drain that flooded a tiny bathroom or basement room, or the US Pentagon, SERVPRO will and has restored it. With over 1,700 franchises Nation wide, we come together and work as Team Green! Meaning, we can handle any size disaster that comes our way!

Third: Our highly trained professionals adhere to our industry standards of IICRC training. On top of continuous education provided by SERVPRO of Eau Claire, we require all of our employees to go through and pass certified training. When it comes to your home and or business, we want you to know, SERVPRO of Eau Claire takes it serious.

Last: SERVPRO is the largest restoration and mitigation in the nation. A company doesn't get to be number 1 in the nation without doing the right things and treating people the right way. So when it comes time to call a local restoration company, remember SERVPRO of Eau Claire.

Office number is 715-834-3473 or visit us at www.SERVPROeauclaire.comyou can also check us out on Facebook at SERVPRO Eau Claire.

Use Us As A Resource!

6/8/2018 (Permalink)

You may know SERVPRO of Eau Claire as a MITIGATION and REMEDIATION service company, but did you know, among many other services, we also EDUCATE?

Not only do we offer CE CLASSES but we do LUNCH & LEARNS, 1 to 1's and offer our SOCIAL MEDIA and WEBSITE as a resource for anyone to use. You can always call SERVPRO of Eau Claire too!

We believe in giving back to the Chippewa Valley as much as we possibly can. Part of giving back is, continuing to educate our community. From commercial to residential concerns of remediation and mitigation, to community concerns. We try to cover and offer a wide variety of important issues that are of interest to the Chippewa Valley.

Recently, we held an Continuing Education Class for insurance agents. We covered topics of Ethics and also Restoring Contaminated Buildings. We also work with the insurance industry to help them educate their insured of the damages certain disasters can cause and the importance of certain types of insurance coverages to be addressed.

If you found this blog to be helpful and or interesting, please be sure to follow us on FACEBOOK at SERVPRO Eau Claire... on TWITTER @SERVPROEauClair ...ALINABLE at SERVPRO of Eau Claire .... our WEBSITE www.SERVPROeauclaire.com and our OFFICE PHONE NUMBER 715-834-3473. We look forward to talking and sharing with you!

And Then The Rains Came!

5/23/2018 (Permalink)

According to the National Weather Service (NOAA), approximately seventy-five percent of all Presidential disaster declarations are associated with flooding. NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows(Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't! In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average more than $3.5 billion in annual losses in the United States and commercial flood claims average more than $75,000 (NFIP)

When catastrophic water damage happens to you, SERVPRO of Eau Claire Professionals can help. They can help you be prepared ahead of time by helping you with an Emergency Ready Program (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. Let SERVPRO of Eau Claire Professionals make it "Like it never even happened."

Call today to learn more! 715-834-3473

Get your ducts in a row!

5/9/2018 (Permalink)

Your ventilation system is usually the biggest reason for poor indoor air quality, but you can change that! Air duct inspections should be a high priority for your business or home. In most cases, the HVAC system has operated for some time without much attention. Dirty ducts can circulate odors, contaminates such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Eau Claire's service is inspecting the heating, ventilation, and air conditioning unit, or HVAC. Keeping the HVAC and ductwork clean can extend the life of your equipment and allows it to run at peak condition, which will translate into saving money. However duct cleaning may not always be necessary. SERVPRO of Eau Claire Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality issues or concerns. This inspection can help save you money and provide peace of mind on the health and life span of your HVAC system and ductwork.

To schedule an inspection and cleaning contact SERVPRO of Eau Claire today, and tell them that you read this blog for a special offer! Call us at 715-834-3473.

The Weather Outside Is Frightful!

4/16/2018 (Permalink)

If you weren't lucky enough to be in a warm and tropical climate over the past weekend, you saw Mother Nature doing her best to remind everyone, just who says it is officially spring! In some Wisconsin towns, as much as 30" of snow was dumped on everyone. The Dairy state seen everything from, rain, sleet, lightning and thunder, high winds, and most definitely saw plenty of snow! With the snow, and rain comes many issues that can effect your home and business.

Remember to clear snow away from your vents, in order to keep from blocking them and causing deadly gases from building up in your home. Clear off your roof to help lessen the wait that heavy snow and ice can cause. Salt your steps and sidewalks to help prevent slips and falls. When running your vehicles to warm up, remember to open the garage door for proper ventilation.

Although lightning can happen at anytime, the chances are rare with winter like weather. No matter what time of the year lightning happens, here's some safety tips.

  • HAve a lightning safety plan, and cancel or postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high grounds, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and tv sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipement.

Source for lightning tips are from the National Weather Service.

Why SERVPRO of Eau Claire?

3/30/2018 (Permalink)

Pop quiz:

  1. Who is the biggest/best soda company in the US?
  2. Who is the largest US retailer?
  3. How about who is the largest real estate firm?


  1. Coca-Cola
  2. Wal-Mart
  3. Keller Williams

Now for the big question:

Who is the biggest/best Remediation company in the US? SERVPRO!

How do companies become the biggest and the best? It's easy, through hard work, going above and beyond what is expected, doing quality work, and taking care of customers.

When it comes to customers, SERVPRO of Eau Claire does everything possible to ensure our customers are happy and well taken care of. Recently the city of Eau Claire had a water main break and run into the sewer system, causing an entire neighborhood to have raw sewage and water flood their homes. SERVPRO of Eau Claire sprung into action. out of 48 homes affected, SERVPRO took care of 23. Check out what one of our satisfied customers had to say about their experience with SERVPRO of Eau Claire.

(5 star review)

by Joel L. - 3/22/2018

Early on Feb 27, 2018, a city sewer main backed up into our basement. We were one of over 50 affected homes, and got by "lucky" with only 7 inches of sewage in our finished basement. SERVPRO of EC was on site by 8 am and had the bulk of the cleanup done that day. Abbi & Sandy did a great job, and maintained a very professional manor throughout the day, eventhough they had more homes to get to after ours that day. Eve in the office kept us informed over the next week and the team completed the last few touch ups over the next week. I will not hesitate to call SERVPRO of Eau Claire in the future, they did a great job!. Thank you Abbi, Sandy & Eve.

Go to review on www.SERVPROofeauclaireviews.com
Listed on Testimonial Page

Another happy customer! If you would like to leave a review, simply click on the link above. We look forward to hearing from you!

What SERVPRO of Eau Claire can do for you!

3/20/2018 (Permalink)

As I mingle amongst the locals, I find most people know who or what SERVPRO of Eau Claire is, but they only are aware of a small part of the service that is offered. Beyond the Fire and Water Remidiation and Mitigation, we have a number of services, that include Mitigation, Remidiation, Cleaning, Education, and Community Service.

First, what the majority of people know about SERVPRO of Eau Claire, beyond the GREEN TEAM vehicles and the national commercials.

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remidiation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods
  • Continiuing Education Classes
  • Lunch and Learns
  • Community Informational Classes
  • Supporter and Fundraiser for Big Brothers Big Sisters of Northwestern Wisconsin
  • Military Supporter

As you can see, there is a lot that we can do for your family home or business. With over 1,700 franchises nation wide, there is literally NO JOB TOO BIG for SERVPRO. More locations means faster response times. Response time can save you or cost you thousands of dollars. Time is money.

If you have questions, or are interested in SERVPRO of Eau Claire's services, please call our office at 715-834-3473, find and follow us on Facebook @ SERVPRO Eau Claire, check out our website - www.SERVPROeauclaire.com

Severe Weather Safety

3/5/2018 (Permalink)

Severe weather happens any time, anywhere. Every single year the US averages 10,000 severe thunderstorms, 5,000 floods or flash floods, 1,300 tornadoes, and 2 land falling deadly hurricanes.

about 98% of all providentially declared disasters are weather related, leading to approximately 650 deaths per year and nearly $15 billion in damage. There are a few steps you can take to better prepare yourself for disasters and possibly save your life or the lives of others.

  • Know Your Risks. First step to being weather ready is to understandthe type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the forecast regularly, get a NOAA Weather Radio, and learn about Wireless Emergency Alerts. There are many forms of severe weather and your shelter plans should include all types of local hazards.
  • Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you've taken action to prepare for severe weather, share your story with friends and family, coworkers, on your social media accounts. Your time and effort to be prepared will be an inspiration to others and encourage them to do the same.

Contact SERVPRO of Eau Claire for more readiness tips and tools, including SERVPRO's Emergency Ready Profile (ERP). Having an ERP in place for you or your facility can help minimize business interruption in the event of a disaster. SERVPRO of Eau Claire will help you be "Ready for whatever happens!"

***Facts and figures provided by noaa.gov

Emergency Kit Check List

2/19/2018 (Permalink)

Building an emergency kit shouldn't be that hard right? It seems everyone recommends home and business owners have an emergency kit, but when it comes to putting one together, there is a lack of resources to help put it together. SERVPRO of Eau Claire searched through available lists and found one that is the most complete.

Ready.gov suggests you have enough supplies for three days minimum. Below is a list of item s you may want to include in your kit.

  • 3 day supply of non-perishable foods
  • 1 gallon of water per person per day
  • First-aid kit
  • Any prescription medication taken, enough for at least 3 days
  • Sleeping bags and/or blankets
  • Hygiene products
  • Fire extinguisher
  • Flashlights
  • Extra Batteries
  • Cell phone charger
  • Change of Clothes
  • Matches in a waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • If you have pets, have pet supplies
  • Infant formula and diapers for those with small children
  • Important documents such as insurance policies, IDs, and bank records in a waterproof container

For more lists, and details on emergency preparedness, you can visit ready.gov or contact SERVPRO of Eau Claire and speak to a professional.

Clean ducts = Healtheir lives.

2/13/2018 (Permalink)

Sweeping away years of dust and dirt can help reduce potential for damage and health risks. Since the ventilation system is often the biggest culprit in poor indoor air quality, proper maintenance, inspections, and cleaning of the ductwork should be high priority. In most cases, the HVAC system has been running for some time without any attention. Dirty ducts can circulate odors, contaminants like mold and irritating dust throughout your home or office.

A routine part of SERVPRO of Eau Claire professional's service is inspecting the heating, ventilation and air conditioning unit. Better known as the HVAC. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money in the long run.

If you or others notice an odor, a lot of dust on items, even after the filter has been changed, have or have had mold in your home, or have seasonal allergies, you may want to consider contacting SERVPRO of Eau Claire to clean your HVAC.

To schedule an appointment you can contact SERVPRO of Eau Claire via,

facebook: SERVPRO Eau Claire

Website: www.SERVPROeauclaire.com

Phone: 715-834-3473

We look forward to hearing from you!

Hoarding in the Chippewa Valley

2/2/2018 (Permalink)

Hoarding, what is it? What causes it? What can you do to help a loved one who you believe is a hoarder? What are the dangers? All questions that SERVPRO of Eau Claire Professionals are trained to answer, properly care for, and clean.

Did you know that Eau Claire County and SERVPRO of Eau Claire are leading Wisconsin in the fight to help those who hoard, and to bring awareness to the issue? The Eau Claire County Hoarding Task Force, with the guidance of the Hoarding Project, do just that. The task force is made up of a number of different government agencies as well as private businesses and community members, joining forces to help better our community.

It started when the Eau Claire Health Department and city police and fire departments got together to discuss what should be done with a couple cases that they three departments were working on. It was determined that the issues of hoarding go much deeper than a messy home, or someone that just collects a bunch of items. The city teamed up with several different entities and leaned upon several businesses and community members to form the most well rounded and knowledgeable group, equipped to tackle this issue.

The Eau Claire Hoarding Task Force now includes:

Catholic Charities

City of Eau Claire Police Department

Community Members

Consult an Organizer

Eau Claire School District

Eau Claire City/County Health Department

Eau Claire Department of Human Services

Eau Claire Fire and Rescue

HSHS Behavioral Health

Mayo Clinic Health Systems

SERVPRO of Eau Claire

Straighten Up Organizing

and the task force receives information and training from The Hoarding Project in Tacoma, WA.

If you would like more information on what the Eau Claire Task Force does to help our communityor information about how SERVPRO addresses the clean up, please feel free to contact:

Aging and Disability Resource Center of Eau Claire County -715-839-4735

Eau Claire City-County Health Department - 715-839-4718

Eau Claire Department of Human Services - 715-839-7118

SERVPRO of Eau Claire - 715-834-3473

Taking Mold Precautions

1/24/2018 (Permalink)

SERVPRO of Eau Claire Professionals handle water damages every single day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure as soon as possible. If there is an ongoing moisture problem in the building, it is important to be on the lookout for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems.

If you think you have a mold issue, call 715-834-3473. A SERVPRO of Eau Claire Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

Extreme Cold

1/16/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by the extreme cold in 2015. Even scarier? Fifty-three people died and three were injured because of the extreme cold during 2015.

There are two things to be mindful of during the extreme cold, Frostbite and Hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical conditions to be aware of are, white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature drops to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone's body temp falls below 95 degrees (F), it's is important to seek immediate medical attention.

Seeing how this winter has been arctic blast of weather for weeks on end, it is vital you take some time and know the weather whenever you leave your home.

source for weather facts and terms come from ready.gov/winter-weather

Education Is A Key To Success!

1/5/2018 (Permalink)

Community Education Is A Key To Success! EDUCATION

Did you know that SERVPRO of Eau Claire is not only a restoration, mitigation and cleaning company, but we also are an education company? It's true! We offer a variety of different avenues to help not only our customers, but our community, to be educated and up to date with all the information regarding our field of service.

Our most popular educational resource is the SERVPRO Continuing Education Courses we offer to insurance agents and adjusters. We take great pride in providing the most accurate, and time sensitive information possible, while making the courses fun and interesting. One thing is for sure, after you have attended one of our CE Courses, you will never want to miss out on another one!

Another resource available for education is our Lunch and Learns. These are available to any business small or large, community group, or private group. Our marketing representative from SERVPRO of Eau Claire hosts the event and is full of knowledge, energy and passion.

We also have our website available to everyone, 24 hours a day. Simply go to www.SERVPROeauclaire.comand begin to explore! You will find everything from informational pieces, SERVPRO videos, news articles, to seeing who the local heroes are that will service your home or business in times of need, and tips on what to do in the unfortunate event you have a disaster!

We also have a twitter, google and facebook account that is always filled with great information and tips. So as you can see, we have many resources available for your every need and are ready to answer all your questions.

If you would like more information on signing up for a CE Course or having a Lunch and Learn, or would just like to speak with a SERVPRO of Eau Claire representative, feel free to call us at 715-834-3473, email at Marketing@SERVPROeauclaire.com,find, like & follow us on facebook at SERVPROEauClaire, follow us on twitter @SERVPROeauclaire

Clean Homes Sell Faster

1/2/2018 (Permalink)

Selling your home? Great, congratulations! I bet you have a check list of things to do before your home is showcased by a real estate agency. Find a reputable listing agent (Check) Clear all clutter from living areas (Check) Stage home (Check) research local market for new home (Check) Contact SERVPRO of Eau Claire to put the final touches on your home ( ) .... OH OH!

Did you know that clean homes sell faster? Did you know that SERVPRO of Eau Claire can help you sell your home? That's right! We regularly work with local real estate agencies to help you sell your biggest investment, your home.

We offer a variety of services:


  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Wood Floors
  • Deodorization

Some times your home may call for more intense care. In those situations we offer:

Restoration -

  • Fire, Smoke and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Services

As you can see, SERVPRO of Eau Claire has got you covered for all your needs! So please remember when creating your home selling check lists, to include SERVPRO Of Eau Claire and our cleaning/restoration services! We WILL help you sell your home faster!

Special Teams wins every time!

12/26/2017 (Permalink)

Chances are that if you are a Green Bay Packers fan, you are not used to being in this spot, out of the playoffs. You find yourself in an unfamiliar, uncomfortable predicament. If only you had that one missing piece. That one special player that could make everything better and win the big game. Everything would be great! You would be happy and looking forward to the next game. Now your football world is a disaster and your sports life has been turned upside down.

Unfortunately, unless you work in the management of the Green Bay Packers, there is nothing you can do to better the situation. All you can do is hope that next years team is the best and can come through when needed and win the big game.

Fortunately for you, when it comes to emergencies and disasters in your home or business, you have the power and control to call in the best every time! When you call SERVPRO of Eau Claire, you are calling the MVP or restoration and clean up services! From the moment you make the call, our experts will form a play that will be sure to score every time.

Just like your favorite NFL team, SERVPRO of Eau Claire has special teams too. From the Water and Fire team, to the Carpet and Air Duct cleaning team, or our Bio-hazard and Crime Scene teams, to the Storm teams, we will have the right play for every situation that comes our way! Heck we even have offensive and defensive coaches that will come to your business and help draw up an Emergency Ready Plan to make sure your disaster playbook will win the big game every time.

So when it is game time and you have an emergency or disaster, call on the MVP's with the special teams of SERVPRO of Eau Claire. Guaranteed to be the winning team every time!

Does your home have a mold problem?

12/15/2017 (Permalink)

Mold Remediation Does your home have a mold problem? Let the experts take care of you!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 715-834-3473 SERVPRO of Eau Claire

SERVPRO of Eau Claire giving back to the community

12/7/2017 (Permalink)

Community SERVPRO of Eau Claire giving back to the community Pictured is Kyle Yudes, SERVPRO of Eau Claire Marketing Rep - Wes Escondo and Teri-Gene Conlin of Brothers Big Sisters Northwestern WI

At SERVPRO of Eau Claire we believe in giving back to our community. We have a great partnership with Big Brothers Big Sisters of Northwestern Wisconsin. Every August we hold a golf outing where 100% of money raised goes directly to this great organization. It is a day of fun for a excellent cause. We are extremely excited for the outing in 2018. With an energetic team heading up the planning, the sky is the limit with this event!

On top of SERVPRO of Eau Claire's annual golf outing, we are continuing our support of Big Brothers Big Sisters of Northwestern Wisconsin. Today SERVPRO of Eau Claire's Marketing Representative met with Chief Executive Officer Wesley Escondo, and Associate Director of Fund Development Teri-Gene Conlin and presented a $1,000 check to the organization. 

We look forward to continuing our partnership and support with Big Brothers Big Sisters for many years to come. 

Choosing the right restoration company

12/6/2017 (Permalink)

Why SERVPRO Choosing the right restoration company Like it never even happened

How To Choose Water Damage Restoration Services

When a storm leaves a home flooded, or a burst pipe causes serious issues in the house, getting water damage restoration services from a respected company should be considered a top priority. Unfortunately, this industry is not regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction. Before selecting a company to handle the job, keep in mind these points of emphasis:

  • Only choose certified professionals to perform water damage restoration services. Even though the industry is not regulated, technicians who have received certification have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.
  • Do not select a technician based only on the price or an insurance company’s recommendation. When possible, speak to neighbors or friends who have had to hire a technician recently and try to get a recommendation from them. Insurance companies often select a restoration company based on price, and unusually low pricing suggests the company does not use modern drying or repair methods.
  • Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.
  • A company that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours,  although many situations require longer. Also, a homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a technician insists on waiting to begin the  remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable timeframe.

Using these guidelines, a homeowner should be able to find a technician that can be trusted and is equipped to do the job the right way. A storm or other disaster is hard enough to deal with, and a remediation firm should do everything in its power to make this difficult process easier.

SERVPRO of Eau Claire Emergency Water Damage

12/1/2017 (Permalink)

SERVPRO of Eau Claire is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 715.834.3473

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Eau Claire has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Eau Claire

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Leader Telegram

6/22/2017 (Permalink)

Community Leader Telegram Business Leader


Tom Hanaman, SERVPRO of Eau Claire owner had an article written on him and franchising. Eric Lindquist, a staffmember at the Leader -Telegram wrote the article. So please checkout the 2016 Spring Issue of Business Leader (pg. 4). SERVPRO of Eau Claire provides Fire & Water - Cleanup & Restoration to the Chippewa Valley, Eau Claire County & more.

Tom Hanaman purchased the franchise and began SERVPRO Of Eau Claire in 2010.

GALLATIN, Tenn. (Grassroots Newswire) January 19, 2016 - SERVPRO, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine. This is the seventh consecutive year SERVPRO has been included in the magazine's Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine's Franchise 500 selection process uses "objective, quantifiable measures of a franchise operation" to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are "financial strength and stability, growth rate and size of the system."

Contaminated Water Damage

6/22/2017 (Permalink)

* Avoid all contact with sewage and items contaminated by sewage. Wash your hands throughly if you come in contact with contaminated items.

* Do not walk through contaminated areas, as you could spread damage to unaffected areas.

* Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

* Do not use household fans to dry the structure; air flow could spread contaminants.

* Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Call your local professionals, SERVPRO of Eau Claire @ 715-834-3473 to help with your damaged structure right away.

Emergency Ready Profile

6/22/2017 (Permalink)

The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens." In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

GALLATIN, Tenn. (Grassroots Newswire) February 17, 2012 -- For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes, SERVPRO announces the public release of their SERVPRO Ready Plan Mobile Application. The free App is now available to download from app stores across three mobile platforms: Android™, iOS® and Blackberry®.

Call SERVPRO of Eau Claire today to establish your Emergency READY Profile. 715-834-3473, ask for Randy Lee to schedule your no cost/no obligation ERP.

2nd Annual Charity Golf Outing to benefit Big Brothers Big Sisters

6/20/2017 (Permalink)

Come just join us for a day of fun and raising money for a local charity! Friday 8/25/17 at Lake Wissota Golf, 18 holes w/ cart, food & drink, games, silent auction and more! This is going to be a very fun event. Sponsors, golfers, those who which just to donate items for auction see attached info! Sign up now, limited space for golfers and sponsors!

We still have individual hole sponsorships available as well as cart sponsorships.

Looking to become part of this great event? Have a creative idea as to how you would like to sponsor? Feel free to contact us, we love to hear your idea and get you involved.

This golf outing is taking place at Lake Wissota Golf on 8/25/17.

Beautiful golf course, great prizes and it all goes towards a great cause.

Come join us and help make this a wonderful event for all to enjoy.

Any questions about this event please contact Randy Lee @ 715-834-3473 or 715-514-8902


Soda Blasting for Farm & Home after fire damage

6/20/2017 (Permalink)

Soda Blasting is very much like Sand Blasting. It works in conjunction with an air compressor to clean dirty parts and surfaces. But instead of using sand as the cleaning abrasive, a soda blaster shoots out sodium bicarbonate, which is commonly known as baking soda (though what's used in blasters is composed of larger particles than those found in standard household baking soda).

The advantage of using baking soda, as opposed to sand, crushed walnut shells, coal slag, or any other abrasive, is that it's environmentally safe, less aggressive, relatively affordable, and easily rinsed away with water. In fact, the first large-scale industrial use of soda blasting occurred during the 1986 centennial restoration of the Statue of Liberty. It was the only safe and effective way to remove coal tar, paint, and corrosion from the statue's soft copper skin.

It can be used on wood to brick to remove soot & smell from smoke damage and fire charring. Grain Elevators / Grain Bins in need of cleaning before use or after a fire can benefit from the quick turn around time and peace of mind of using this process.

SERVPRO of Eau Claire keeps stock on hand and can respond quickly (24/7 emergency service) to anywhere. Commercial, Agricultural, Industrial & Residential.


SERVPRO of Eau Claire

Golf Sponsor Info

6/20/2017 (Permalink)

Looking to become a sponsor? Here is what you need!

We will have individual hole sponsorships available as well as cart sponsorships.

Looking to become part of this great event? Have a creative idea as to how you would like to sponsor? Feel free to contact us, we love to hear your ideas and get you involved.

This golf outing is taking place at Lake Wissota Golf, the summer of 2018.

Beautiful golf course, great prizes and it all goes towards a great cause. 

Help us support Big Brothers Big Sisters of Eau Claire! 

Come join us and help make this a wonderful event for all to enjoy.

Hope to see you all there! 

Any questions about this event please contact Kyle Yudes @ 715-834-3473



6/19/2017 (Permalink)

General Employment Production

SERVPRO® of Eau Claire Production Technician

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Leave jobsite with a clean and orderly appearance.
  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements

  • Effective oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law


Pay Rate

Based on experience, with possibility of overtime pay and increases based on merit.

TO APPLY: E-mail your resume and/or a brief description of work history to office@SERVPROeauclaire.com

SERVPRO® of Eau Claire is an EOE M/F/D/V employer

Microbial Growth / Mold

6/14/2017 (Permalink)

Mold Remediation Microbial Growth / Mold Microbial Growth / Mold

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Eau Claire             (715-834-3473) for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Eau Claire specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 715-834-3473

Certificate of Satisfaction Good people equal good results

3/25/2016 (Permalink)

Community Certificate of Satisfaction Good people equal good results Great crew + great clients = great results!

When you take the efforts of a great crew and combine them with great home owners, you get great results! Ours jobs usually aren't easy and are rarely pretty when we first arrive. For our clients to take the time to actually fill out our Satisfaction Forms, score us on the job we did, leave a detailed note for us and return it to us. This means a lot to us here at SERVPRO of Eau Claire.

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies. From small one room home disasters, to large commercial facilities, or statewide storm response situations, SERVPRO helps make property damage 'Like it never even happened'.

Questions / Emergencies please call


SERVPRO Of Eau Claire


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