What our Customers say...

Water Damage Testimonials

Excellent job SERVPRO, Eau Claire. When our basement flooded late on a Saturday evening they came out promptly and worked into the wee small hours to prevent further damage and to start the mitigation process. They then came each and every day until things were completely dried out. They also took care of the rebuild and finally the pack in. They were at all times professional and guided us through the entire process. They really live up to their "Like it never even happened." motto.

SERVPRO responded quickly to an equipment malfunction that caused a flood in our basement, wiping out all carpet and some Sheetrock. We found them very responsive and have been great to work with throughout the process. We aren’t done with the restoration part yet but if their initial service level with the water damage portion continues to the conclusion, we will be extremely satisfied.

We had a huge water damage problem that involved three floors. SERVPRO did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!

We recently had water damage in our home- SERVPRO was quick to help us in getting our house back together! Abbi was great with communicating with our adjuster which made it easy on our end! Butch and Andy were great with explaining any questions we had on the rebuild and what was going on!

Alex and Nakita did our final clean and we were amazed with it- during the final clean Alex did an air duct clean for us and I was so surprised with how much he got out!

Thank you SERVPRO for the amazing work!

Alex was wonderful. Came on a Sunday morning and went right work. He also gave a thorough explanation of the company and its policies. Thanks Alex!

"Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.
SERVPRO showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage item's and inventory for the insurance). All employee's were the best and super helpful! I would of put thumbs up for "Value" but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!"

Everyone was wonderful from the start to finish! I had called another company originally, but there had been flooding on the west side of town, so they were unable to come help us. I was so nervous that we wouldn't be able to find anyone,but despite also working the flood on the west side, SERVPRO was able to come out to help us and finish faster than we ever expected!

Everyone was so great, and the work was finished far more quickly than we expected. 

The technicians were professional every step of the way.

The team that came over was wonderful! I felt confident that they would take care of my mom's home. Normally I would be nervous about leaving strangers in her home unattended, but they made me feel comfortable and kept us informed on the process throughout. I would definitely recommend them in the future!

There was nothing they could have done to better assist us. In fact, our insurance adjuster will only go through the SERVPRO team in these situations.

"Above and beyond the call of duty"

Thank you for your prompt service, I really appreciate it. Your service people were the best! M.J.F.

Can't ask for a better crew at our house during our loss. Thank you Jeremy