Recent Posts

The Weather Outside Is Frightful!

4/16/2018 (Permalink)

If you weren't lucky enough to be in a warm and tropical climate over the past weekend, you saw Mother Nature doing her best to remind everyone, just who says it is officially spring! In some Wisconsin towns, as much as 30" of snow was dumped on everyone. The Dairy state seen everything from, rain, sleet, lightning and thunder, high winds, and most definitely saw plenty of snow! With the snow, and rain comes many issues that can effect your home and business.

Remember to clear snow away from your vents, in order to keep from blocking them and causing deadly gases from building up in your home. Clear off your roof to help lessen the wait that heavy snow and ice can cause. Salt your steps and sidewalks to help prevent slips and falls. When running your vehicles to warm up, remember to open the garage door for proper ventilation.

Although lightning can happen at anytime, the chances are rare with winter like weather. No matter what time of the year lightning happens, here's some safety tips.

  • HAve a lightning safety plan, and cancel or postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high grounds, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and tv sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipement.

Source for lightning tips are from the National Weather Service.

Why SERVPRO of Eau Claire?

3/30/2018 (Permalink)

Pop quiz:

  1. Who is the biggest/best soda company in the US?
  2. Who is the largest US retailer?
  3. How about who is the largest real estate firm?


  1. Coca-Cola
  2. Wal-Mart
  3. Keller Williams

Now for the big question:

Who is the biggest/best Remediation company in the US? SERVPRO!

How do companies become the biggest and the best? It's easy, through hard work, going above and beyond what is expected, doing quality work, and taking care of customers.

When it comes to customers, SERVPRO of Eau Claire does everything possible to ensure our customers are happy and well taken care of. Recently the city of Eau Claire had a water main break and run into the sewer system, causing an entire neighborhood to have raw sewage and water flood their homes. SERVPRO of Eau Claire sprung into action. out of 48 homes affected, SERVPRO took care of 23. Check out what one of our satisfied customers had to say about their experience with SERVPRO of Eau Claire.

(5 star review)

by Joel L. - 3/22/2018

Early on Feb 27, 2018, a city sewer main backed up into our basement. We were one of over 50 affected homes, and got by "lucky" with only 7 inches of sewage in our finished basement. SERVPRO of EC was on site by 8 am and had the bulk of the cleanup done that day. Abbi & Sandy did a great job, and maintained a very professional manor throughout the day, eventhough they had more homes to get to after ours that day. Eve in the office kept us informed over the next week and the team completed the last few touch ups over the next week. I will not hesitate to call SERVPRO of Eau Claire in the future, they did a great job!. Thank you Abbi, Sandy & Eve.

Go to review on
Listed on Testimonial Page

Another happy customer! If you would like to leave a review, simply click on the link above. We look forward to hearing from you!

What SERVPRO of Eau Claire can do for you!

3/20/2018 (Permalink)

As I mingle amongst the locals, I find most people know who or what SERVPRO of Eau Claire is, but they only are aware of a small part of the service that is offered. Beyond the Fire and Water Remidiation and Mitigation, we have a number of services, that include Mitigation, Remidiation, Cleaning, Education, and Community Service.

First, what the majority of people know about SERVPRO of Eau Claire, beyond the GREEN TEAM vehicles and the national commercials.

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remidiation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods
  • Continiuing Education Classes
  • Lunch and Learns
  • Community Informational Classes
  • Supporter and Fundraiser for Big Brothers Big Sisters of Northwestern Wisconsin
  • Military Supporter

As you can see, there is a lot that we can do for your family home or business. With over 1,700 franchises nation wide, there is literally NO JOB TOO BIG for SERVPRO. More locations means faster response times. Response time can save you or cost you thousands of dollars. Time is money.

If you have questions, or are interested in SERVPRO of Eau Claire's services, please call our office at 715-834-3473, find and follow us on Facebook @ SERVPRO Eau Claire, check out our website -

Severe Weather Safety

3/5/2018 (Permalink)

Severe weather happens any time, anywhere. Every single year the US averages 10,000 severe thunderstorms, 5,000 floods or flash floods, 1,300 tornadoes, and 2 land falling deadly hurricanes.

about 98% of all providentially declared disasters are weather related, leading to approximately 650 deaths per year and nearly $15 billion in damage. There are a few steps you can take to better prepare yourself for disasters and possibly save your life or the lives of others.

  • Know Your Risks. First step to being weather ready is to understandthe type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the forecast regularly, get a NOAA Weather Radio, and learn about Wireless Emergency Alerts. There are many forms of severe weather and your shelter plans should include all types of local hazards.
  • Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you've taken action to prepare for severe weather, share your story with friends and family, coworkers, on your social media accounts. Your time and effort to be prepared will be an inspiration to others and encourage them to do the same.

Contact SERVPRO of Eau Claire for more readiness tips and tools, including SERVPRO's Emergency Ready Profile (ERP). Having an ERP in place for you or your facility can help minimize business interruption in the event of a disaster. SERVPRO of Eau Claire will help you be "Ready for whatever happens!"

***Facts and figures provided by

Emergency Kit Check List

2/19/2018 (Permalink)

Building an emergency kit shouldn't be that hard right? It seems everyone recommends home and business owners have an emergency kit, but when it comes to putting one together, there is a lack of resources to help put it together. SERVPRO of Eau Claire searched through available lists and found one that is the most complete. suggests you have enough supplies for three days minimum. Below is a list of item s you may want to include in your kit.

  • 3 day supply of non-perishable foods
  • 1 gallon of water per person per day
  • First-aid kit
  • Any prescription medication taken, enough for at least 3 days
  • Sleeping bags and/or blankets
  • Hygiene products
  • Fire extinguisher
  • Flashlights
  • Extra Batteries
  • Cell phone charger
  • Change of Clothes
  • Matches in a waterproof container
  • Wrench or pliers to turn off utilities
  • Whistle to signal for help
  • If you have pets, have pet supplies
  • Infant formula and diapers for those with small children
  • Important documents such as insurance policies, IDs, and bank records in a waterproof container

For more lists, and details on emergency preparedness, you can visit or contact SERVPRO of Eau Claire and speak to a professional.

Clean ducts = Healtheir lives.

2/13/2018 (Permalink)

Sweeping away years of dust and dirt can help reduce potential for damage and health risks. Since the ventilation system is often the biggest culprit in poor indoor air quality, proper maintenance, inspections, and cleaning of the ductwork should be high priority. In most cases, the HVAC system has been running for some time without any attention. Dirty ducts can circulate odors, contaminants like mold and irritating dust throughout your home or office.

A routine part of SERVPRO of Eau Claire professional's service is inspecting the heating, ventilation and air conditioning unit. Better known as the HVAC. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money in the long run.

If you or others notice an odor, a lot of dust on items, even after the filter has been changed, have or have had mold in your home, or have seasonal allergies, you may want to consider contacting SERVPRO of Eau Claire to clean your HVAC.

To schedule an appointment you can contact SERVPRO of Eau Claire via,

facebook: SERVPRO Eau Claire


Phone: 715-834-3473

We look forward to hearing from you!

Hoarding in the Chippewa Valley

2/2/2018 (Permalink)

Hoarding, what is it? What causes it? What can you do to help a loved one who you believe is a hoarder? What are the dangers? All questions that SERVPRO of Eau Claire Professionals are trained to answer, properly care for, and clean.

Did you know that Eau Claire County and SERVPRO of Eau Claire are leading Wisconsin in the fight to help those who hoard, and to bring awareness to the issue? The Eau Claire County Hoarding Task Force, with the guidance of the Hoarding Project, do just that. The task force is made up of a number of different government agencies as well as private businesses and community members, joining forces to help better our community.

It started when the Eau Claire Health Department and city police and fire departments got together to discuss what should be done with a couple cases that they three departments were working on. It was determined that the issues of hoarding go much deeper than a messy home, or someone that just collects a bunch of items. The city teamed up with several different entities and leaned upon several businesses and community members to form the most well rounded and knowledgeable group, equipped to tackle this issue.

The Eau Claire Hoarding Task Force now includes:

Catholic Charities

City of Eau Claire Police Department

Community Members

Consult an Organizer

Eau Claire School District

Eau Claire City/County Health Department

Eau Claire Department of Human Services

Eau Claire Fire and Rescue

HSHS Behavioral Health

Mayo Clinic Health Systems

SERVPRO of Eau Claire

Straighten Up Organizing

and the task force receives information and training from The Hoarding Project in Tacoma, WA.

If you would like more information on what the Eau Claire Task Force does to help our communityor information about how SERVPRO addresses the clean up, please feel free to contact:

Aging and Disability Resource Center of Eau Claire County -715-839-4735

Eau Claire City-County Health Department - 715-839-4718

Eau Claire Department of Human Services - 715-839-7118

SERVPRO of Eau Claire - 715-834-3473

Taking Mold Precautions

1/24/2018 (Permalink)

SERVPRO of Eau Claire Professionals handle water damages every single day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure as soon as possible. If there is an ongoing moisture problem in the building, it is important to be on the lookout for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems.

If you think you have a mold issue, call 715-834-3473. A SERVPRO of Eau Claire Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed.

Extreme Cold

1/16/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by the extreme cold in 2015. Even scarier? Fifty-three people died and three were injured because of the extreme cold during 2015.

There are two things to be mindful of during the extreme cold, Frostbite and Hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical conditions to be aware of are, white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature drops to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone's body temp falls below 95 degrees (F), it's is important to seek immediate medical attention.

Seeing how this winter has been arctic blast of weather for weeks on end, it is vital you take some time and know the weather whenever you leave your home.

source for weather facts and terms come from

Education Is A Key To Success!

1/5/2018 (Permalink)

Community Education Is A Key To Success! EDUCATION

Did you know that SERVPRO of Eau Claire is not only a restoration, mitigation and cleaning company, but we also are an education company? It's true! We offer a variety of different avenues to help not only our customers, but our community, to be educated and up to date with all the information regarding our field of service.

Our most popular educational resource is the SERVPRO Continuing Education Courses we offer to insurance agents and adjusters. We take great pride in providing the most accurate, and time sensitive information possible, while making the courses fun and interesting. One thing is for sure, after you have attended one of our CE Courses, you will never want to miss out on another one!

Another resource available for education is our Lunch and Learns. These are available to any business small or large, community group, or private group. Our marketing representative from SERVPRO of Eau Claire hosts the event and is full of knowledge, energy and passion.

We also have our website available to everyone, 24 hours a day. Simply go to www.SERVPROeauclaire.comand begin to explore! You will find everything from informational pieces, SERVPRO videos, news articles, to seeing who the local heroes are that will service your home or business in times of need, and tips on what to do in the unfortunate event you have a disaster!

We also have a twitter, google and facebook account that is always filled with great information and tips. So as you can see, we have many resources available for your every need and are ready to answer all your questions.

If you would like more information on signing up for a CE Course or having a Lunch and Learn, or would just like to speak with a SERVPRO of Eau Claire representative, feel free to call us at 715-834-3473, email at,find, like & follow us on facebook at SERVPROEauClaire, follow us on twitter @SERVPROeauclaire